CJK 0025 Patrol & Professional Communication (N)

This course explains the elements of effective communication, the role of observation, factors that affect observation, and the importance of continuous training, mental preparedness, and physical fitness. It also covers presenting a positive self-image when interacting with the public to assist in solving community-based problems, the importance of patrolling assigned areas and maintaining equipment, understanding non-criminal calls for service, and the uses of mobile electronic devices. The use of the radio and the importance of BOLOs, uses and restrictions of criminal justice information systems, taking thorough, factual, and complete field notes, when Miranda warnings are required, how to prepare, conduct and document an interview, and write effective reports.